Returns & Exchanges

We want you to be completely satisfied with your Club L London purchase, which is why we offer a 14-day return period for all unworn items with original tags attached. Please ensure garments are free from make-up, perfume, or deodorant marks to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Place the items in their original packaging, ensuring all tags are intact and the return form is included inside the parcel.

  • 3.
    Ship the Parcel

    Generate your prepaid shipping label through the portal, attach it to your package, and drop it off at your nearest authorized collection point.

  • 4.
    Receive Your Refund

    Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 10 business days.