Returns & Exchanges
We want you to be completely satisfied with your Club L London purchase, which is why we offer a 14-day return period for all unworn items with original tags attached. Please ensure garments are free from make-up, perfume, or deodorant marks to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging, ensuring all tags are intact and the return form is included inside the parcel.
- 3.Ship the Parcel
Generate your prepaid shipping label through the portal, attach it to your package, and drop it off at your nearest authorized collection point.
- 4.Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 10 business days.